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Forgotten password πŸ”‘

How to change your password if you've forgotten it

Toby Mather avatar
Written by Toby Mather
Updated over 2 years ago

Changing your Lingumi password is easiest to do inside our app.

  1. Open the app

  2. Click 'Sign in'

  3. Fill in your account email address, but not your password

  4. Under the 'Submit' button, click the small link that says 'Forgot your password?'

  5. An email will be sent to your email inbox

  6. Follow the link in the email to create a new password

What if no email arrived?

If no email arrives, there are two things to check:

  1. Did the email go to your spam inbox? Check your spam folder to make sure

  2. Is the email address definitely right? Check the inbox for other emails received from Lingumi. If there aren't any, did you register with a different address?

Still stuck? Contact us on [email protected] and we'll do our best to help you quickly.Β 

Please let us know your email address and full name you used to register, to help us find your account in our systems.

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