Help & Tips in English 🇬🇧

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15 articles in this collection
Written by Toby Mather and Aurora WU

Getting started with Lingumi

What is Lingumi and how does it work?🧑‍🏫

What's it all about?

Written by Aurora WU
Updated over a week ago

What is the best age to start Lingumi?👶

Find out how old your child should be to begin Lingumi

Written by Toby Mather
Updated over a week ago

Do I need to speak English for my child to use Lingumi? 🗣🤔

You don't need to speak English as parents to use Lingumi. Here are some tips on how to talk to your child while they play Lingumi.

Written by Toby Mather
Updated over a week ago

Help with your account

My subscription isn't working 😤

Questions, problems, tips, and information about subscriptions

Written by Toby Mather
Updated over a week ago

How do I ensure my payments are secure? 🔐

If you decide to join Lingumi as a paying member, here are some tips on making sure your payments are secure

Written by Toby Mather
Updated over a week ago

How to use my discount code🥳

I have a discount code but don't know how to apply it to my purchase.

Written by Aurora WU
Updated over a week ago

How to cancel my membership 😥

How to cancel a Lingumi membership

Written by Toby Mather
Updated over a week ago

I have more than one child 👨‍👧‍👦

Can more than one child use Lingumi? Is their progress separate? Does it cost more?

Written by Toby Mather
Updated over a week ago

Switching between devices📲

Want to play Lingumi on your tablet AND smartphone? A lot of users ask us if and how they can use more than one device to play Lingumi.

Written by Toby Mather
Updated over a week ago

Forgotten password 🔑

How to change your password if you've forgotten it

Written by Toby Mather
Updated over a week ago

Help with lessons, games, and progress

My next lesson is still locked⛔

I want to play my next lesson but it's locked

Written by Toby Mather
Updated over a week ago

The app is not loading😰

My app is not loading the lessons

Written by Aurora WU
Updated over a week ago

Common Questions

How much does Lingumi cost?💰

Every Lingumi family starts with a free trial: but how much does it cost after that?

Written by Toby Mather
Updated over a week ago

What languages does Lingumi teach? 🌍

Find out what languages Lingumi teaches, and what our plans are in the future

Written by Toby Mather
Updated over a week ago

Will Lingumi work on my device? 📱

Find out which tablets and smartphones are compatible with Lingumi's app

Written by Toby Mather
Updated over a week ago