Lingumi

Toby Mather

Ann H.

Help & Tips in English

What is Lingumi and how does it work?🧑‍🏫

Find out how old your child should be to begin Lingumi

What is the best age to start Lingumi?👶

You don't need to speak English as parents to use Lingumi. Here are some tips on how to talk to your child while they play Lingumi.

Do I need to speak English for my child to use Lingumi? 🗣🤔

Getting started with Lingumi

Questions, problems, tips, and information about subscriptions

My subscription isn't working 😤

If you decide to join Lingumi as a paying member, here are some tips on making sure your payments are secure

How do I ensure my payments are secure? 🔐

I have a discount code but don't know how to apply it to my purchase.

How to use my discount code🥳

How to cancel my membership 😥

Can more than one child use Lingumi? Is their progress separate? Does it cost more?

I have more than one child 👨‍👧‍👦

Want to play Lingumi on your tablet AND smartphone? A lot of users ask us if and how they can use more than one device to play Lingumi.

Switching between devices📲

How to change your password if you've forgotten it

Forgotten password 🔑

Help with your account

I want to play my next lesson but it's locked

My next lesson is still locked⛔

The app is not loading😰

Help with lessons, games, and progress

Every Lingumi family starts with a free trial: but how much does it cost after that?

How much does Lingumi cost?💰

Find out what languages Lingumi teaches, and what our plans are in the future

What languages does Lingumi teach? 🌍

Find out which tablets and smartphones are compatible with Lingumi's app

Will Lingumi work on my device? 📱

Common Questions

Find answers and get help from Intercom Support and Community Experts

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